Shipping Details / Contact

//  Shipping Details  //

Hello! We'll be out with Heart Trio through Mon Oct 21. Back on shipping action Tues Oct 22!

Thank you once again for your support of these great artists & our efforts in presenting their vital work to the world.

All Orders (except perhaps to Canada/Australia/New Zealand) are Shipped via the United States Postal Service – USPS have been outstanding shipping partners in our 27 years of sending vital packages to many corners of the Earth.

Great care is taken to safely pack all orders for any potentially rough transit & are shipped within 5 days of receipt – unless we're on a rare break which will be noted at top of this page.

Please Know That Any Order which contains a Pre-Order will ship as soon as all pre-ordered item/s arrive.

All Customers: please include both email & cell number with your orders – emails or text is how order receipt & shipping confirmation/tracking# notices are sent.

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US: All orders are sent Media Mail with tracking# emailed on shipping. We continue to offer a Flat Shipping Rate – regardless of size or weight of order – currently being $5.50.  US customers note, too:  Yes you can also pay by money order made out to AUM Fidelity and sent here:

AUM Fidelity
PO Box 723
South Orange, NJ 07079

CANADA: We too are displeased by increasing USPS shipping rates to you good people just north of us. So, we've added the option of newly discounted UPS Standard rates for you. These options will appear on checkout. Shipping a few CDs will be about the same cost, but you'll note that anything heavier than that is far less expensive via UPS Standard. PLEASE include both tel/cell# & email in your order.

REST OF WORLD: All orders are sent First Class Mail with tracking# emailed on shipping. The cost you'll see on checkout is based on weight and is less than actual Packaging & Postage Cost. Although shipping costs continue to increase over the years, we continue to keep them as low as possible for direct-from-source-ordering good folks like yourself, as best we can. And, we've recently added UPS Worldwide Expedited option to Australia & New Zealand, because, substantial savings on heavier packages. PLEASE include both tel/cell# & email in your order.

EU/UK Customers Please Note: We don't have an IOSS#. As we don't charge VAT tax when you place your order, you -might- be liable for it on delivery.  We do have numerous partners / mail-order sources within the EU. Here is one that we recommend: https://www.jazzmessengers.com/en/

//  Contact  //

If you have questions comments or notes of appreciation, you can send them to us here. Only an email address is required, but adding your name makes it easier to communicate with both human feeling and precision in the details.