Shipping Details / Contact

//  Shipping Details  //

PLEASE NOTE: We are away on urgent family matters and will then be attending Sound and Gravity festival in Chicago from Sept 10-14.  You can still place orders in our absence, but know that they will not be shipped until our return on Sept 15.

All* Orders Shipped via the United States Postal Service (USPS).  * UPS is available for some non-domestic destinations (a nice lower-cost option for heavier packages).

Great care is taken to safely pack your orders & all are are shipped within 5 days of receipt, unless we're on a rare break which will be noted on this page.

Any Order which contains a Pre-Order will ship as soon as all pre-ordered item/s are available.

ALL CUSTOMERS: please include both email & tel/cell# with your order – emails or text is how order receipt & shipping confirmation/tracking notices are sent, AND for non-domestic shipping, having a cell# on package has proven extremely helpful for efficient delivery.

USA: All orders ship Media Mail with tracking# emailed on shipping. We continue to offer a Flat Shipping Rate, currently $5.50, regardless of size or weight of order. And yes you can also still pay with money order: just add up the total, include $5.50 flat shipping fee, and send here:
AUM Fidelity
PO Box 723
South Orange, NJ 07079

CANADA: Shipping rates north to you good brothers & sisters have been too high for years now. So, we added UPS Standard option. Shipping a few CDs will be about same cost as USPS, but anything heavier than that is far less expensive via UPS Standard. Again, PLEASE include both tel/cell# & email in your order.

EU & UK Customers Note !:

You'll be liable for any VAT tax levied on delivery. If you do order direct from us, PLEASE include both tel/cell# & email in your order.

We have numerous distribution partners in EU & UK, and we highly recommend these sources: Jazz Messengers in Spain, and Proper Music in the UK. Both of them carry all or at least most of our available titles, and we appreciate that.

REST OF WORLD: As USPS overseas rates have gotten very expensive for both small and large packages, we've added the UPS option to select countries where we are able to. Again, PLEASE include both tel/cell# & email in your order.

//  Contact  //

If you have questions comments or notes of appreciation, you can send them to us here. Only an email address is required, but adding your name makes it easier to communicate with both human feeling and precision in the details.