Shipping Details / Contact
// Shipping Details //
Thank you once again for your support of these great artists & our efforts in presenting their vital work to the world.
All Orders are Shipped via the United States Postal Service – USPS have been outstanding shipping partners over the past 26 years of sending vital packages to many corners of the Earth.
We take care in safely packing orders for any potentially rough transit & ship within 5 days of receipt – unless we're on a rare break which would be noted at top of this page.
Please Know That Any Order which contains a Pre-Order will ship as soon as pre-ordered item/s arrive.
All Customers: please include both email & phone number with your orders –Emails or text is how order receipt & shipping confirmation/tracking# notices are sent. And, phone numbers are especially important for overseas customs forms.
USA : All orders are sent Media Mail with tracking# emailed on shipping. We continue to offer a Flat Shipping Rate – regardless of size or weight of order – currently being $5.
REST OF WORLD : All orders are sent First Class Mail with tracking# emailed on shipping. The cost you'll see on checkout is based on weight and is (less than) actual Packaging & Postage Cost. Although shipping costs have continued to substantially increase over the years, we'll continue to keep them as low as possible for direct-from-source-ordering brothers and sisters like yourself, as best we can.
EU Customers Please Note: Due to the 2021 EU VAT tax mandate on All goods sent, we must mark customs forms as Merchandise at full value, and you will be liable for that tax to be paid prior to delivery. We do not have an IOSS# (and we will Not file for one) so we do not charge this tax when you place your order. We do have numerous partners / mail-order sources within the EU. Here is one that we recommend: https://www.jazzmessengers.com/en/
// Contact //
If you have any questions, comments or notes on special bundle offers, please send them to us here. Only an email address is required, but adding your name makes it much easier to communicate with both human feeling and precision in the details.